Privacy Policy

1.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address
• Business Information: Company name, job title, and business requirements
• Project Details: Project specifications, goals, and technical requirements
• Communication Records: Emails, messages, and call logs related to our services

1.2 Technical Information

We automatically collect certain technical information when you visit our website:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on site, click patterns, and referral sources
• Cookies and Tracking: Information collected through cookies and similar technologies
• Analytics Data: Website performance metrics and user behavior analytics

1.3 Marketing Information

With your consent, we may collect:

• Marketing preferences and communication preferences
• Newsletter subscription information
• Survey responses and feedback

2.1 Service Provision

We use your personal information to:

• Provide web development services and technical support
• Communicate about project progress and requirements
• Process payments and manage billing
• Deliver completed projects and provide ongoing maintenance

2.2 Business Operations

We use your information for:

• Improving our services and developing new features
• Conducting market research and business analysis
• Maintaining business records and compliance
• Preventing fraud and ensuring security

2.3 Marketing and Communications

With your consent, we may use your information to:

• Send newsletters and marketing communications
• Inform you about new services and updates
• Invite you to participate in surveys or feedback programs
• Share relevant industry news and insights

2.4 Legal Compliance

We may use your information to:

• Comply with legal obligations and regulatory requirements
• Respond to legal requests and court orders
• Protect our rights and interests
• Enforce our terms of service

3.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Hosting and Infrastructure: Cloud hosting providers and CDN services
• Payment Processing: Payment gateways and financial service providers
• Analytics and Marketing: Google Analytics, social media platforms
• Communication Tools: Email service providers and communication platforms

3.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

3.3 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Enforce our terms of service

3.4 Consent-Based Sharing

We may share your information with your explicit consent for specific purposes.

4.1 Types of Cookies

We use the following types of cookies:

• Essential Cookies: Necessary for website functionality and security
• Analytics Cookies: Help us understand website usage and performance
• Marketing Cookies: Used for targeted advertising and marketing campaigns
• Preference Cookies: Remember your settings and preferences

4.2 Cookie Management

You can control cookies through:

• Browser settings to block or delete cookies
• Our cookie consent banner when you first visit
• Opt-out mechanisms for specific tracking services

4.3 Third-Party Cookies

We use third-party services that may set their own cookies:

• Google Analytics: Website traffic and user behavior analysis
• Social Media: Social sharing and engagement tracking
• Chat Services: Customer support and communication tools

5.1 Security Measures

We implement comprehensive security measures to protect your data:

• Encryption: Data encryption in transit and at rest
• Access Controls: Limited access to authorized personnel only
• Regular Updates: Security patches and system updates
• Monitoring: Continuous security monitoring and threat detection

5.2 Data Storage

Your data is stored securely using:

• Secure cloud hosting with industry-standard security
• Regular backups with encrypted storage
• Geographic data residency compliance
• Secure data centers with physical security measures

5.3 Incident Response

In case of a data breach, we will:

• Notify affected individuals within 72 hours
• Report to relevant authorities as required by law
• Implement immediate security measures
• Provide support and guidance to affected users

6.1 Right to Access

You have the right to request access to your personal data and receive a copy of the information we hold about you.

6.2 Right to Rectification

You can request correction of inaccurate or incomplete personal data.

6.3 Right to Erasure

You have the right to request deletion of your personal data in certain circumstances.

6.4 Right to Restrict Processing

You can request that we limit how we use your personal data.

6.5 Right to Data Portability

You have the right to receive your data in a structured, machine-readable format.

6.6 Right to Object

You can object to processing of your data for marketing purposes or legitimate interests.

6.7 Right to Withdraw Consent

You can withdraw consent for data processing at any time where consent is the legal basis.

6.8 How to Exercise Your Rights

To exercise any of these rights, contact us at:

• Email: pvidev@pvidev.dev
• Phone: +359 898 624 880
• Include your full name and specific request
• We will respond within 30 days

7.1 Retention Periods

We retain your personal data for different periods depending on the purpose:

• Client Data: 7 years after project completion for legal and business purposes
• Marketing Data: Until you unsubscribe or request deletion
• Website Analytics: 26 months (Google Analytics default)
• Communication Records: 3 years for business and legal purposes

7.2 Automatic Deletion

Some data is automatically deleted after specific periods:

• Website logs: 30 days
• Temporary files: 7 days
• Backup data: 1 year

7.3 Legal Requirements

We may retain data longer if required by law or for legitimate business interests.

8.1 Data Transfer Safeguards

When transferring data internationally, we ensure adequate protection through:

• Adequacy Decisions: Transfer to countries with adequate data protection
• Standard Contractual Clauses: EU-approved contractual safeguards
• Binding Corporate Rules: Internal data protection policies
• Certification Schemes: Privacy Shield or equivalent frameworks

8.2 Third-Party Services

We use third-party services that may transfer data internationally:

• Google Services: Analytics, hosting, and communication tools
• Cloud Providers: Secure hosting and storage services
• Payment Processors: Financial transaction processing

8.3 Your Rights

You have the right to be informed about international transfers and can object to specific transfers.

9.1 Age Restrictions

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16.

9.2 Parental Consent

If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

9.3 Parental Rights

Parents or guardians who believe we have collected information from their child should contact us immediately.

10.1 Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

10.2 Notification of Changes

We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

10.3 Effective Date

Changes will be effective immediately upon posting unless otherwise specified. Continued use of our services constitutes acceptance of the updated policy.